Caregiving Assistance

The Chicago Department of Family & Support Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.

The following programs and services are available to informal caregivers of Chicago seniors. In order to be eligible for these programs, your older loved one must live in the City of Chicago. Some programs do have additional assessment requirements. Most are free, however, a slight donation is often requested. A few programs do have a sliding fee scale based on income and asset levels. Please contact the Chicago Department of Family & Support Services at 312.744.4016 for more information about Caregiving Assistance Services.


Counseling is available throughout the city. Counseling can be individual, group or family. Trained counselors can explore a variety of issues including life/role transitions, interpersonal relationships, dealing with anxiety/depression, education and acceptance of resources to assist the caregiver and their loved one.

Support Groups

Support groups provide a forum for caregivers to come together and share their feelings, frustrations and successes in a supportive environment. Meeting with other caregivers to discuss situations helps to feel less isolated. For a list of support groups in your area, check out CDoA’s Caregiver Initiative’s Quarterly Activity Calendar.

Workshops, Lectures and Conferences

Workshops, lectures and other talks are hosted for caregivers throughout the city. The topics vary from concrete information such as financial, legal or medical information to more emotional topics such as stress management, coping skills and family dynamics.  Chicago Department of Family & Support Services Caregiver Staff are also available to talk to groups at churches, synagogues, social clubs and other groups about issues concerning caregiving and aging.


Skilled healthcare staff are available to care for the senior and give the caregiver time away. This service can take place in the home or in a licensed facility. Respite can be used in one-lump sum or in smaller increments to allow the caregiver time off when they need it. Adult Day Care is another option for regular respite.

Legal Assistance

Professional attorneys are available to assist caregivers with various legal issues such as; Power of Attorney, Living Wills, Guardianship and other legal issues that caregivers are often faced with when assisting their older loved ones.

Caregiver Corners

Every Chicago Department of Family & Support Services Regional Center offers internet access and reference materials to assist you with your caregiving questions and issues. Staff are available at all centers to assist you with accessing city, state and federal benefits including pharmaceutical and medical benefits.

Case Management

Case Manager professionals are available to assess your older loved one’s needs and their eligibility for additional services. An in-home, comprehensive assessment identifies areas of concern in your loved one’s social, physical, financial and emotional well-being. Case managers then work with your loved one and you to develop a care plan to address those areas of concern.

For further information on Caregiving please call 312.744.4016 or email