Community Service Centers

Community Service Centers help individuals and families in need access a wide range of resources from shelter, food and clothing to domestic violence assistance, drug rehab, job training and prisoner re-entry services. Clients can get information about rental, utility and other financial assistance programs as well. The facilities also serve as warming and cooling centers during periods of extreme weather.

Visitors participate in an initial assessment to identify their needs. Some basic services can be provided immediately. Visitors with multiple or complex issues are assigned a case worker.

DFSS’ six Community Service Centers, listed below, are open from 9:00 am to 5:00 pm, Monday through Friday. City residents who need assistance can drop in or schedule an appointment in advance.

For more information on services, contact your local Community Service Center, or call 311.

 

CSBG Scholarship Information
The CSBG Scholarship Program helps low-income Chicagoans finance higher education. Students enrolled in an Illinois college, university or vocational training program may qualify for a CSBG Scholarship.
Case Management Services
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.
Community Service Center Location
DFSS’ six Community Service Centers are open from 9 am to 5 pm, Monday through Friday. City residents who need assistance can drop in or schedule an appointment in advance.
Emergency Rental Assistance
Emergency Rental Assistance is available for people suffering financial hardship due to a crisis such as loss of job, home fire or illness. The program is intended to allow families to maintain housing during the time it takes to regain stability.
Services for Victims of Domestic Violence
The Division on Domestic Violence in the Chicago Department of Family and Support Services and other victim serving agencies in Chicago are important in the effort to respond to family violence.
Services for formerly incarcerated
The Chicago Department of Family and Support Services’ Community Reentry Support Centers can assist formerly incarcerated residents in achieving self-sufficiency while successfully reintegrating into local communities.
Warming Center
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.
Weather Relief
While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 Facts