Human Service Delivery


City Services

What We Do

Community Service Centers

Community Service Centers help individuals and families in need access a wide range of resources from shelter, food and clothing to domestic violence assistance, drug rehab, job training and prisoner re-entry services. Clients can get information about rental, utility and other financial assistance programs as well. The facilities also serve as warming and cooling centers during periods of extreme weather.

Visitors participate in an initial assessment to identify their needs. Some basic services can be provided immediately. Visitors with multiple or complex issues are assigned a case worker.

DFSS’ six Community Service Centers, listed below, are open from 9:00 a.m. to 5:00 p.m., Monday through Friday. City residents who need assistance can drop in or schedule an appointment in advance.

For more information on services, contact your local Community Service Center, or call 311.


Most Recent News (Community Service Centers)

Dec 14, 2016 City Council Approves Budget Amendment To Support Mayor Emanuel's Chicago Legal Protection Fund
Nov 29, 2016 Property Tax Rebate Program Extended To Friday, December 30
Jul 21, 2016 City Officials Remind Chicagoans Of Extreme Summer Weather Precautions
Mar 18, 2016 Mayor Emanuel Invites All To Chicago Resident Service Fairs
Feb 27, 2016 Mayor Emanuel Expands Resources To Serve Chicago's Veterans

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Supporting Information

City Data

Department Main Office

Family & Support Services