New Americans taking oath
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Frequently Asked Questions

Language Access

As part of Mayor Emanuel’s overall effort to implement policies and programs outlined in the Chicago New Americans Plan, the Mayor appointed a diverse group of community, legal, and civic leaders in July of 2014 and tasked them with developing a language access policy to ensure that immigrants and Limited-English-Proficient (LEP) residents have meaningful access to City services, resources, and programs.

Following months of discussions and a comprehensive review of data and best practice research, the Language Access Advisory Committee developed a set of recommendations for the City to pursue. To read the Advisory Committee’s recommendations, please visit: Recommendations from Chicago’s Language Access Advisory Committee

Following these recommendations, the City passed a “Language Access Ordinance” to ensure that immigrants are able to access critical services and information in the most common languages spoken in Chicago. The full text of the ordinance can be found on the City Clerk’s website.