Accessibility Compliance

A family crossing an accessible sidewalk

The Accessibility Compliance Unit (ACU) works to ensure that the City of Chicago is accessible to people with all types of disabilities.


  • Advises city departments and sister agencies to ensure compliance with federal, state, and local disability rights laws and regulations
  • Examines and permits plans for compliance with the accessibility provisions of the Chicago Building Code and Illinois Accessibility Code
  • Provides pre-permit plan review guidance for architects and developers for a nominal fee. For more information or to schedule a pre-permit plan review, click here.
  • Provides technical assistance to individuals and businesses regarding federal state and local disability rights and accessibility requirement. To obtain technical assistance please email us at: or call us at: 312.744.7209 or 312.744.4441, or TTY 312.744.4964.

 Additional Information