City Services
City Services


  2017 Dates of Non-Scheduled Garbage Collection 
Non-Scheduled Dates for Garbage Collection.


(Online Service) Abandoned Vehicle Abandoned Vehicle 
Tow trucks owned by the City of Chicago performed abandoned vehicle removals until 1989, when the City implemented a privatization program that contracted a private firm to perform this work. The abandoned vehicles are taken to auto pound 3S or 3N where they are -- if not redeemed by the owners -- sold for scrap. Please call 311 to locate your car. Since this privatization program began, more than 500,000 abandoned vehicles have been towed and impounded.


  Accessibility Compliance Advice/Technical Assistance 
Find answers to your questions about the rights and responsibilities of business owners, employees and consumers under federal, state and local laws.


  Adolescent and School Health 
The Office of Adolescent and School Health (OASH) maximizes resources to promote and improve children's health throughout Chicago.


(Online Service) Alley Lights Alley Lights 
The Department of Transportation has implemented several group relamping programs to reduce outages and lower maintenance costs. Citizens are encouraged to call 311 to report any outages or vandalized fixtures


  Analysis of Social Security Benefits  
Benefits Analysis is a detailed explanation for SSI/SSDI on the affects of working and receiving benefits.


  Assisted Living Information 
A comparison of different living arrangements for Seniors in the City of Chicago


  Before and After School Programs 
Before and after school programs provide a safe, fun environment for all students to participate in academic, leisure and recreational activities outside of the traditional school day. Students are exposed to a variety of experiences including sports, literacy, and technology.


  Bike Parking 
Bike Parking is an essential part of bicycling facilities in all cities, providing the bicyclist with a secure place to lock their bike at their trip destination.


(Online Service) Building Violation Building Violation 
Report a building violation


  CHA Resident Services 
CHA's Plan for Transformation is much more than bricks and mortar. It's also about supporting families as they strive for self-sufficiency.


(Online Service) Cable TV Complaint Cable TV Complaint 
File a complaint regarding any services or problems with cable television companies.


  Caregiving Assistance 
The Chicago Department of Senior Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.


  Chicago Housing Authority (CHA) Housing 
As the largest owner of rental property in Chicago, CHA offers a variety of housing opportunities for low-income families and senior citizens...


  Chicago Housing Authority's Family Housing Wait List Information 
Please view the FAQs listed on the CHA website for information on what happens next or any additional questions.


  Chicago Public Schools 
Find public schools in Chicago by entering the school name, its zip code, and/or by selecting from the search options below.


  City Cooling Centers 
During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.


(Online Service) City Vehicle Sticker Violation City Vehicle Sticker Violation 
If you see a city sticker violation report it online.


  City-Funded Affordable Homes For Purchase 
Search for properties by community area below. Contact the affiliated program provider below each listing for more information.


  Community Service Center Location 
DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday through Friday. City residents who need assistance can drop in or schedule an appointment in advance.


(Online Service) Dog Registration Dog Registration 
Dog license applications are now being accepted at both City Clerk Satellite facilities.


(Online Service) Emergency Food Assistance Emergency Food Assistance 
The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.


  Emergency Rental Assistance 
Emergency Rental Assistance is available for people suffering financial hardship due to a crisis such as loss of job, home fire or illness. The program is intended to allow families to maintain housing during the time it takes to regain stability.


  Enroll Your Child in a School 
Enrollment decisions should be made in the best educational interest of your child. In addition to your neighborhood school, CPS offers a variety of programs that appeal to students' interests and talents.


(Online Service) Extreme Weather and Emergency Services Extreme Weather and Emergency Services 
The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.


  Financial Assistance for Lead Abatement 
Department of Public Health has limited grant funding to assist low-income homeowners and landlords of affordable housing with eliminating lead hazards in their buildings.


  Find Your Ward and Alderman 
Information about all 50 Wards and their Alderman.


  Find a Community Health Center 
Community Health Centers are locally-based health care clinics that provide comprehensive primary and preventive care to underserved populations, such as the uninsured, low income, Medicaid recipients, and racial and ethnic minorities.


  Fire Safety Tips (multiple languages) 
Fire safety tips for home, hotel/motel etc. in Spanish, Polish and Chinese.


  Free Amplified Phone and CapTel Device 
MOPD offers free amplified phones, Teletypewriters (TTYs) and CapTel devices.


  Free STI/HIV/AIDS Testing and Treatment 
The Chicago Department of Public Health provides free testing and treatment for sexually transmitted infections (STIs) at the Specialty Clinics. The CDPH Care Clinics provide HIV and primary care services for patients living with HIV.


  HomeMod - Program 
Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.


  Homeless Services 
The best way to end homelessness is to prevent it from occurring in the first place.


(Online Service) Infant/Toddler Programs Infant/Toddler Programs 
Parents seeking care for infants and toddlers can access an array of quality options through programs administered by DFSS. Programs provide a secure, nurturing environment that stimulates growth and development for infants to age three.


  Information About Illinois and Chicago-area Victims of domestic violence 
The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.


  Information About Living in Illinois 
This section provides you with important information for living a full and productive life in Illinois.


(Online Service) Information on Home Buyer Programs Information on Home Buyer Programs 
The City has several programs to assist in the purchase of 1 to 4 unit residential properties in Chicago.


(Online Service) Lead Hazard Home Inspection Lead Hazard Home Inspection 
The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.


(Online Service) Library Services Library Services 
Services are provided by the Chicago Public Library free of charge; some may require a valid library card.


(Online Service) Link Card, Food Stamps and Medical Assistance Link Card, Food Stamps and Medical Assistance 
Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.


  Lost Pets and Stray Animals  
If you lost your pet in Chicago, please visit Chicago Animal Care & Control at 2741 S. Western Ave.


  MOPD's 3rd Quarterly Information Session 
Individuals are referred for ILP services from various sources such as self referrals, social workers, discharge planners, and others.


(Online Service) Make Genealogy Requests Online Make Genealogy Requests Online 
he Genealogy Unit of the Cook County Clerk's Bureau of Vital Records provides non-certified versions of birth, death and marriage records for the purpose of genealogical research.


  Mayor Emanuel's Mentoring Initiative 
Mayor Rahm Emanuel announced a bold and aggressive effort to invest $36 million in public and private funds over three ears to expand mentoring programs to serve at risk youth across the city. As a city we can come together to support our youth.


  Outside the City of Chicago - Lost Pet 
If you lost your pet outside of the City of Chicago, please contact these additional agencies that impound stray animals.


  Parents and Partners of Students with Disabilities  
Chicago Concerned Parents & Partners’ mission is to serve as an avenue for students with disabilities to become self-advocates, self-sufficient and empowered with the support and input of parents/guardians, representative payees and community stakeholders.


(Online Service) Park District Programs Park District Programs 
Program information available for viewing online at the Chicago Park District website


  Pelvic Examination and Pap Smear 
Pelvic examination and pap smear are provided to women as needed.


  Pet Adoption 
Every companion animal deserves a loving home.


(Online Service) Preschool Programs Preschool Programs 
Children exposed to early child care and education programs get the advantage they need to succeed in school and beyond. Making new friends or discovering new concepts are just some of the exciting encounters children have in early care.


  Public Aid from the Illinois Department of Healthcare and Family Services 
Illinois Department of Healthcare and Family Services, formerly the Department of Public Aid, the state agency dedicated to improving the lives of Illinois' families through healthcare coverage and child support enforcement.


  Recommended Childhood Immunizations 
Vaccines are among the most successful and cost effective public health tools available for preventing disease and death.


(Online Service) Recycling Block Captain Recycling Block Captain 
Become part of a volunteer grassroots network and support the Blue Cart Recycling Program.


(Online Service) Report a Vacant Building Report a Vacant Building 
Report a Vacant Building


  Report: lmo2-2011 
Report of water use, and conservation by the Chicago Department of Water Management, to the Illinois Department of Natural Resources for 2011.


  Residential Recycling Drop Off Center 
Use the City’s Residential Recycling Drop-off Centers to recycle the same full range of materials accepted in the Blue Cart Recycling Program, including paper, plastics, glass and cardboard.


(Online Service) Rodent Baiting, Rodent Control Rodent Baiting, Rodent Control 
Chicago's Bureau of Rodent Control investigates all rat sightings and rodenticide is placed in rat burrows.


  School Age Programs 
Out-of-school time is a crucial period for a young person's development. Then Chicago Department of Family and Support Services (FSS) funds organizations that provide a variety of fun, challenging and safe ways for young people to develop self-esteem, a sense of responsibility and life skills.


  Sex Offender Database 
The CLEARMAP Crime Incidents web application enables you to search the Chicago Police Department's database of reported crime. You will be able to see maps, graphs, and tables of reported crime.


The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.


  Sign up for Notify Chicago 
Sign up for Notify Chicago


  The Chicago Conservation Corps 
The Chicago Conservation Corps (C3) recruits, trains, and supports a network of volunteers who work together to improve the quality of life in our neighborhoods and schools through environmental service projects.


  Tips on Caring for your Cat 
If you want your cat to live a long and healthy life, keep him/her inside.


  Tips on Caring for your Dog 
Proper house-training of a puppy (or adult dog) is essential if he/she is to be a welcome member of the family. Fortunately, dogs have instincts that make it easy to teach them proper habits if we are consistent and patient with them. Because dogs are den animals they prefer not to soil their sleeping area. This is the basis of house-training.


  Trip Planners 
You've got several options for planning trips on transit throughout the Chicago area, including online trip planners, mobile device applications, and by telephone.


(Online Service) Unemployment Insurance Unemployment Insurance 
Illinois now offers improved and expanded internet filing for most unemployment claims.


(Online Service) Viaduct Lighting; Repair Viaduct Lighting Viaduct Lighting; Repair Viaduct Lighting 
Chicago has embarked on a program to greatly improve illumination under its viaducts.


  Want to become a Program Partner? 
For further information on how to become a Employment Services Program Partner, please call the Mayor's Office for People with Disabilities Employment Services Unit at 312.746.5743 (voice) or 312.746.5739 (TTY).


  Warming Center 
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.


(Online Service) Weather Relief Weather Relief 
While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.