Supporting Information List
City Services

Supporting Information

10 Things Every Consumer Should Know About Auto Repair
When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money. It is equally important to know that the repair service is dependable. In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. Chapter 4-228.


2017 Festival & Event Dates
Something for Everyone!


A Guideline for Writing and Reporting about People with Disabilities
The Mayor’s Office for People with Disabilities provides information to print and broadcast reporters, students, disability organizations and the general public about terminology and portrayal issues concerning people with disabilities.


AccessChicago 2016 Donations
Donations for AccessChicago 2016 generously provided by:


AccessChicago 2016 Registered Exhibitors
Please visit the booths from the AccessChicago 2016 Registered Exhibitors listed below: Thanks for partnering with us!


AccessChicago Floor Plan
Access Chicago is hosted by Mayor's Office for People with Disabilities (MOPD) this expo promotes the independence and inclusion of people with all types of disabilities by showcasing Chicago’s wide range of accessible venues, products and services.


AccessChicago July 13, 2016, Navy Pier, Festival Hall A, 10am - 5pm
Access Chicago is hosted by Mayor's Office for People with Disabilities (MOPD) this expo promotes the independence and inclusion of people with all types of disabilities by showcasing Chicago’s wide range of accessible venues, products and services.


AccessChicago Sponsorship Page


Age-Friendly Chicago
In July 2012, Mayor Rahm Emanuel secured a place for Chicago in the World Health Organization’s (WHO) Global Network of Age-Friendly Cities. As a part of the WHO network, Chicago joins a growing number of cities and communities worldwide who are striving to better meet the needs of residents of all ages by creating inclusive and accessible urban environments.


Battery Button Dangers
Small, coin-sized batteries can be found in products in nearly every home in America.Young children and senior adults are unintentionally swallowing the button batteries and in some cases, the consequences are immediate and devastating.


Blue Cart Recycling in Chicago As Of January 2013 - Map & Schedule
Blue Cart Recycling Information


CDFSS Participation Card
When a Chicago resident, 60 and better, visits a regional or satellite senior center or a Golden Diners site, they will be given an opportunity to receive a free photo identification card.


Caregiving Support Groups
The Chicago Department of Family & Support Services is mindful that throughout Chicago, an ever growing number of people are devoting themselves to the daily care of loved ones. Whether the role of caregiver comes gradually, or through a sudden crisis, caregivers need somewhere to turn. That is why the Chicago Department of Family & Support Services has expanded our Caregiver Support Program to meet the essential needs of family caregivers.


Chamber Mondays
Chamber Mondays explore a rich diversity of chamber music, featuring Chicago’s most talented classical, jazz, and ethnic music instrumentalists and vocalists.


Chicago Architecture Biennial: Make New History
The 2nd edition of the successful Chicago Architecture Biennial will be the largest international survey of contemporary architecture in North America.


Chicago Cultural Center
Drawn by its beauty and the fabulous free public events, hundreds of thousands of visitors come to the Chicago Cultural Center every year, making it one of the most visited attractions in Chicago.


Chicago Cultural Center Building Tours
Gaze at the world's largest Tiffany stained-glass dome, as well as beautifully ornate multi-colored mosaics, marble and molding during guided architectural tours of the Chicago Cultural Center.


Chicago Cultural Center Monthly Schedule
Discover the free visual art and performance programs presented at the Cultural Center by the Chicago Department of Cultural Affairs and Special Events and its partners. The beautiful, landmark Chicago Cultural Center is one of the city’s ten most popular attractions and is considered one of the most comprehensive arts showcases in the United States.


Chicago Cultural Center Visual Art Program
The Visual Art Program at the Chicago Cultural Center is dedicated to presenting compelling exhibitions of fine art in all media, encompassing historic as well as contemporary art. Special emphasis is placed on emerging and underrepresented artists, particularly those who live and work in the Chicago area.


Chicago Cultural Plan
In February 2012, the City of Chicago’s Department of Cultural Affairs and Special Events (DCASE) launched an exciting initiative to develop a cultural plan for Chicago. Released in October 2012, the plan created a framework to guide the city’s future cultural and economic growth.


Chicago Farmers Markets
Chicago's City Markets bring vendors selling fresh fruits, vegetables, plants and flowers to neighborhoods throughout the City of Chicago from May-October.


Chicago Fitness Plus Community Locations
Chicago Fitness Plus Community Exercise Classes are offered at 30 locations throughout the City. Each class lasts approximately 45 minutes.


Chicago Fitness Plus Program
The Chicago Department of Family & Support Services (DFSS) and Alliance Rehab, Inc. have created an award winning fitness program that is not only fun, affordable and accessible, but one that concentrates on the key components to a healthy and independent lifestyle:endurance, strength, balance and flexibility.


Chicago Fitness Plus Regional Center Fitness Programming
Exercise classes are offered in the Regional and Satellite Centers as well as in Community Sites located throughout the city.


Chicago Jazz Festival
Known for its artistic creativity, the Chicago Jazz Festival is a favorite Labor Day Weekend tradition. It promotes awareness and appreciation for all forms of jazz through free, quality live musical performance.


Chicago Neighborhood Festivals
More than 400 neighborhood festivals take place in Chicago each year, showcasing the city's ethnic customs, music and food.


Chicago Recycling Guide: A to Z
Chicago's A to Z Guide to Recycling


City Gallery in the Historic Water Tower
A resplendent venue showcasing the work of local photographers and artists, the City Gallery in the Historic Water Tower, is centrally located along the city's famed Magnificent Mile.


City Human Resource Policies
City of Chicago Human Resources Policies


Clarke House Museum
Built in 1836 for Henry B. Clarke, the Clarke House Museum is Chicago’s oldest house. The house shows what life was like for a family in Chicago during the city’s formative years before the Civil War.


Consumer Recalls
The City of Chicago Department of Business Affairs & Consumer Protection (BACP) provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves.


Archived Coverage of DFSS Initiatives


Dame Myra Hess Concerts
Dame Myra Hess Memorial Concerts features solo and ensemble performances of classical music that showcase emerging performers. Held year round on Wednesdays at 12:15pm in Preston Bradley Hall.


Division on Domestic Violence Delegate Agency Site Locations
Division on Domestic Violence Delegate Agency services listed with site locations and contact information.


Domestic Violence 2005 - 2013 Help Line Reports
The Chicago Department of Family and Support Services’ (DFSS) Division on Domestic Violence released the 2010 call volume data for the City’s Domestic Violence Help Line.


Domestic Violence Annual Reports
Select from the system’s list below to access links to existing annual reports containing Illinois domestic violence victim information.


Domestic Violence Data
ILDVDI databases contain information that can be manipulated and is often downloadable, searchable, and/or customizable.


Domestic Violence Special Publications
ILDVDI Customized reports are typically produced once and typically reflect a “unique” exploration. Formats include, research studies, reports to community, special reports, newspaper articles, etc.


Downtown Parades
Find out when your favorite parade is taking place in downtown Chicago.


Elder Abuse Information
Elder abuse affects thousands of Illinois senior citizens every year. As a result of the abuse, these victims experience severe neglect and extreme feelings of fear and loneliness. As members of the community it is our obligation to raise awareness and reach out to this often isolated group of victims.


Emergency Overnight Shelters
The following page contains a listing of Emergency Overnight Shelters.


Emergency Preparedness for Pet Owners
Necessary precautionary steps in the case of floods, fires, blizzards, terrorism.


Exhibit at AccessChicago!
Exhibit at AccessChicago, the Midwest's Largest Exposition of products and services for people with disabilities, their families at friends. Highlight your products and services while learning consumers' needs and preferences!


Film Festivals
Chicago is the proud home of over 40 independent film festivals providing distinctive programming throughout the year.


Find a Residential Recycling Drop Off Center
Residential Recycling Drop-Off Centers—blue dumpsters specifically designated for recycling—are located throughout the city. View a list of locations below.


Food and Nutritional Information
The Chicago Department of Public Health encourages everyone to include healthy foods from all food groups to "Get Your Plate in Shape."


Free, Free, Free! Chicago Arts + Events
"Free, Free, Free!" is a new e-newsletter and website that provides a monthly curated list of free programs, events and activities happening throughout the city in our libraries, museums, cultural centers and parks.


Golden Diners Program
Many older adults do not want to eat alone. The Golden Diners Program offers them a way to get a healthy meal each day and enjoy the company of friends. Hot, nutritious lunches are served to older adults (over 60 years of age) at nearly 70 community sites each weekday throughout Chicago.


Heads Up On Holiday Shopping
We are providing consumers with information on how to make good choices while shopping and protect them from scams, both online and at retail stores.


Help In Your Home
Health services provided for seniors in their homes.


Homeward Bound Animal Placement Program
Transferring animals to other State Licensed animal shelters or breed rescue groups often provides them a much better chance of being adopted than remaining at our shelter. Through the Homeward Bound Program, nearly 7,000 animals are transferred out to partnering shelters each year!


Human Service Delivery
Human Service Delivery is about people and partners.


Increasing Food Access
As the lead City department dedicated to serving Chicago’s most vulnerable residents, the Department of Family and Supports Services (DFSS) focuses on strengthening the safety net for low-income and other vulnerable populations through its food assistance programs.


Independent Living Agencies: Small Accessible Repairs For Seniors (SARFS)
Small Accessible Repairs For Seniors (SARFS) agencies are authorized by the Department of Planning and Development to provide enabling devices and limited home improvements at no cost to senior citizens throughout Chicago.


Jazz Links Jam Sessions
The Jazz Links Jam Sessions are for students age 9-19 and are held at the Chicago Cultural Center once a month from 5:30-7:30pm.


Know the symptoms of West Nile virus
See the list of symptoms on this page. If you think you may have symptoms, contact your health care provider immediately.


Microchip Chicago
Chicago Animal Care and Control strongly recommends that all pet owners microchip and obtain a collar and tag for your pets. Cats that get lost are 9 times more likely to be reunited to their home if they arrive at a shelter with a collar and tag or microchip. Dogs are 5 times more likely to be returned home to their owner if they have a collar and tag or microchip. It is also the law for all dogs to have a city dog license. If your pet gets lost and is found by our shelter we will research the tag and microchip information and contact you as soon as possible to let you know your pet is with us.


Millennium Park
Discover a state-of-the-art collection of architecture, landscape design and art that provide the backdrop for hundreds of free cultural programs including concerts, exhibitions, tours, and family activities. In Millennium Park, you’ll find a new kind of town square – a lively, spectacular gathering spot located in the heart of the city and a destination for Chicagoans and visitors alike.


Millennium Park Presents
Millennium Park Presents will take place from May 26-October 1, 2017 at the Jay Pritzker Pavilion.


Millennium Park Summer Highlights
Highlights of the 2017 Millennium Park Summer Season.


Mortgage and Foreclosure Rescue Scams
Foreclosure Rescue and Loan Modification Scams


Neighborhood Parades
Find out when your favorite neighborhood parade is taking place in Chicago.


Now Casting/Filming
Information on casting calls and productions filming in Chicago.


Other Useful Info


Personal Finance Resource Directory
Various personal financial resources that are available.


Preventing West Nile Virus
Stopping mosquitoes is the key to stopping West Nile virus. Limiting their habitat helps limit the spread of the virus.


Produce Mobiles Site Listing and Schedules
Produce Mobiles organizations service all clients regardless of where they live. Hours of operation are from 9:00 a.m. until 11:00 a.m.


There are many opportunities for recycling in Chicago. Find out how you can start recycling.


Refund Anticipation Loans (Instant Refunds). What Consumers Need To Know.
The High Cost of “Instant Refunds” or Refund Anticipation Loans. Important tips for Consumers during Tax Season.


Regional Center Computer Classes
Learn how to become computer savvy with one of the Regional Center classes.


Regional Center Information
Chicago ranks as unique for its neighborhood communities which reflect the cultural diversity of the City. These communities are represented by five regions: Northeast, Northwest, Central West, Southeast, and Southwest. The Chicago Department of Family & Support Services has built a senior center in each of the five regions of Chicago.


Resident Service Fairs
These will be one-stop workshops where residents can speak with experts from different city agencies to learn more about the many services that are already available, as well as new initiatives that we are launching.


Resources for Professionals - Office of Violence Prevention
The Office of Violence Prevention offers professional development training sessions on a variety of violence prevention topics.


Reverse Mortgage
Homeowners must be aged 62 or older, own their homes free and clear or have significant equity in the property, and they must live in the property as their primary residence.


Satellite Center Information
The satellite senior centers, part of the Mayor’s vision to keep Chicago’s neighborhoods active, accessible and affordable for Chicago’s senior population, provide services, programs and activities closer to seniors on the neighborhood level.


Screening Mammography Services
Chicago Department of Public Health (CDPH) Mammography Screening Sites.


Senior Citizen Sewer Service Charge Exemption


Senior Citizen Sewer Service Charge Exemption
The Senior Citizen Sewer Exemption entitles seniors aged 65 or over, residing in their own residence with separate metered water service or a separate city water assessment for that residential unit, exemption from payment of the sewer service charge for their residence. This exemption provides substantial savings to seniors.


Senior Employment Programs
The Senior Community Service Employment Program, sponsored by the Illinois Department on Aging, is a training program designed to assist the mature worker (at least 55 years old) in re-entering the job market. It operates under a grant from the U.S. Department of Labor under the Title V of the Older Americans Act.


Senior Services Delegate Agency Site Locations
Senior Services Delegate Agency services listed with site locations and contact information.


Senior Transportation Programs
The Chicago Department of Senior Service's Senior Transportation Program provides Chicago seniors with emergency medical transportation service and other transportation help.


StoryCorps is partnering with the Department of Cultural Affairs and Special Events (DCASE) and Chicago Public Media to record, preserve and share the diverse stories of communities in Chicago.


Support Chicago's 100K Homes Fund
The goal of Chicago Registry Week is to create a by-name registry of people living on our streets and shelters, so we can prioritize those who have been out there the longest and who are the most vulnerable.


Support Groups for Older Relatives Raising Children
The Chicago Department of Family & Support Services is mindful that throughout Chicago, an ever growing number of people are devoting themselves to the daily care of loved ones. Whether the role of caregiver comes gradually, or through a sudden crisis, caregivers need somewhere to turn. That is why the Chicago Department of Family & Support Services has expanded our Caregiver Support Program to meet the essential needs of family caregivers.


Taste of Chicago - Petrillo Music Shell
The complete 2017 Taste of Chicago Petrillo Music Shell Concert lineup. Performers include Alessia Cara, Café Tacvba, Ben Harper & The Innocent Criminals, Passion Pit, and The O'Jays in Grant Park, July 5-9.


The Light Up Chicago Volunteer Program
The Light Up Chicago Volunteer Program is conducting a citywide search for Chicagoans with civic minds, warm hearts, and helping hands available to assist senior citizens. Chicago's senior community is just as diverse as the city itself. Depending on your interests, skills, and availability, the Chicago Department of Family & Support Services offers various volunteer opportunities.


Theater and Dance
An on-going performing arts series that showcases critically acclaimed local, national and international music, theater, dance and multi-disciplinary artists, newly commissioned works and debut performances at the Chicago Cultural Center, The Storefront Theater, the Jay Pritzker Pavilion, and other locations throughout the city.


Under The Picasso Monthly Schedule
The Department of Cultural Affairs and Special Events presents FREE cultural programs year round weekdays at Noon at the Daley Civic Center.


Upper Kitchen Cabinetry Equivalent Facilitation Letter 2017
MOPD’s Accessibility Compliance Unit has made the following determination of equivalent facilitation. Please see page for information.


Volunteering at Chicago Animal Care and Control
Animal Care & Control welcomes volunteers to assist in the socialization and adoption of animals housed at Animal Care & Control.


Water Bill Rates & Charges
Please see below the Water and Sewer Rates Voted on and approved by the Mayor and Chicago City Council of Chicago.


What is Domestic Violence?
Domestic violence occurs when one partner uses physical, emotional, sexual and/or financial abuse to maintain power and control over the other.


Who is CCHR?
The Commission on Human Relations promotes appreciation of Chicago's diversity and works to eliminate prejudice and discrimination. Commissioners, advisory councils, and staff conduct pro-active programs of education, intervention, and constituency building to discourage bigotry and bring people from different groups together.


World Music Festival Chicago
The world will come together from September 8 to 24 at a variety of venues across the city for the 19th Annual World Music Festival Chicago. Celebrating diverse music from across the globe, this FREE festival is produced by the Chicago Department of Cultural Affairs and Special Events (DCASE) and is the largest festival of its kind in the United States.