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Consumer Protection

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The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.

The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.

Most Recent News (Consumer Protection)

Oct 14,2015 Property Tax Incentive Approved for New West Ridge Auto Dealership
Sep 04,2015 Citywide Invesitgation Ensures Back to School Retailers Are Compliant During School Supply Shopping Season
Jul 17,2015 Mayor Emanuel Commemorates the 25th Anniversary of Americans with Disabilities Act (ADA)
Jul 11,2015 CPS Students Demonstrate Creativity In Support Of Divvy Bike Share System Expansion
Feb 27,2015 City of Chicago Sets Series of Free Events For ‘National Consumer Protection Week’

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