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Consumer Protection

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The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.

The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.

Most Recent News (Consumer Protection)

Apr 07,2014 CDPH Encourages Residents to “Prepare to Help” During National Volunteer Week
Mar 26,2014 City of Chicago's BACP Reaches $45,000 Settlement After Investigating Deceptive Parking Ticket Scheme
Feb 11,2014 Mayor Emanuel Announces Results of Sting Operation Targeting Predatory Tax Preparers
Jun 26,2013 Property Tax Incentives To Support Commercial Projects
Oct 16,2012 Meetings To Discuss Plans For New Chicago Bike Share Program

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