December 11, 2017

Increase to 911 Surcharge effective January 1, 2018

On November 21, 2017, the City of Chicago approved a $1.10 per network connection rate increase for the landline and wireless 911 surcharge pursuant to the State authorization passed earlier this year.
Effective January 1, 2018, the surcharge rate will be $5.00 per network connection per month. As a result of this increase, Chicago’s nearly 20 year old 911 system will be modernized to meet the state-mandated Next Generation 911 requirements. The system modernization will improve coordination among first responders, allow for the implementation of Smart911 – a proactive tool that allows residents to provide first responders with details on existing medical conditions, layouts of residences, codes to front gates, etc., and provide for text and photo capabilities.
Note: the rate imposed on prepaid telecommunications remains at 9%.

Emergency Telephone System Surcharge - Landline (2908)

Emergency Telephone System Surcharge - Wireless (2906)

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