City of Chicago

Department of Family and Support Services

Legal Advertisement Request Form

DESCRIPTION:  Department of Family and Support Services (DFSS), The Chicago Resilient Communities Monthly Cash Assistance Pilot: Program Administrator

RFP

The City of Chicago’s Department of Family and Support Services (DFSS) Human Services Division is pleased to announce the release of the Chicago Resilient Communities Monthly Cash Assistance Pilot RFP: Program Administrator. The goal of The Chicago Resilient Communities Monthly Cash Assistance Pilot (“the Pilot”) is to reach 5,000 low-income Chicagoans who have been hard hit by COVID-19, and to support their path to greater economic stability by providing cash assistance ($500 per month) over a 12-month period. The Pilot will serve as a demonstration of the effectiveness of cash assistance within a broader portfolio of safety net benefits and services, and of City government’s ability to meet residents where they are and support their self-defined path toward financial security.

The Department of Family and Support Services (“DFSS”) seeks proposals from agencies who can fulfill all five of the program administration functions for the Pilot (a “Program Administrator”). The ideal Respondent will have the resources and experience needed to manage and coordinate the end-to-end application experience while directly implementing the following overall components: application verification, onboarding and benefit counseling, payment distribution and management, enrollment and selection technology platforms, and coordination with a lead outreach agency, external program evaluators, and other stakeholders.

The term of contract(s) executed under this RFP will be from March 1, 2022 - December 31, 2023.

For more information, please refer to the application posted on the City of Chicago’s eProcurement page: https://eprocurement.cityofchicago.org/OA_HTML/OA.jsp?OAFunc=PON_ABSTRACT_PAGE&PON_NEGOTIATION_STATUS=ACTIVE

A note about the City’s eProcurement System:

For those who have not done business with the City of Chicago before, registration in iSupplier is the first step to ensuring your agency’s ability to conduct business with the City of Chicago and DFSS. Please allow five to seven days for your registration to be processed.

Current contractors need only to start an application via their existing iSupplier/eProcurement account. 

All vendors must have a Federal Employer Identification Number (FEIN) and an IRS W9 for registration and confirmation of vendor business information.

RFP DUE DATE/SUBMISSION LOCATION:

February 18, 2022

 12:00, NOON CST

Proposals must be submitted via on-line application.

E-mailed or faxed proposals will not be accepted.

PRE-PROPOSAL WEBINAR

A Pre-Proposal Webinar will be held on February 7, 2022, 10:00 a.m. – 12:00 p.m. Attendance is not mandatory but is advised.

Please register prior to the webinar’s start using this link:

https://attendee.gotowebinar.com/register/7865827440956296973

Question due date from Applicants: February 8, 2022

Addendum and Responses to Questions issued: February 10, 2022

A link to the completed Webinar will be available on-line at the DFSS website after the time and date listed above for those who cannot attend at the live scheduled time. Please register prior to the Webinar’s start. The purpose of this pre-submittal event is to clarify the RFP process and the scope of the required services. Attendance is not mandatory, but it is strongly suggested that interested applicants attend.