Chicago Transportation Network Providers (Ride-Hail Companies)
- The City of Chicago Transportation Network Providers (TNP) Ordinance establishes a licensing and regulatory framework for the TNP Industry, also referred as the ride-hail or ride-share industry. The TNP Ordinance focuses on:
- Safe rides by requiring TNP companies to get licensed, conduct background checks and train affiliated drivers, inspect affiliated vehicles and obtain insurance
- Protecting consumers by requiring up-front pricing acceptance, requiring that 311 information be included in vehicles and on the app, and mandating clear identification of affiliated vehicles and drivers
- A TNP company provides prearranged transportation services for compensation through an Internet-enabled application or digital platform to connect passengers with drivers of vehicles for hire. TNP drivers and their vehicles join and become affiliated with TNP companies and are then available to be dispatched through the TNP’s digital platform. Each TNP company must be licensed. The TNP license is an annual license which is not transferable.
- Affiliated TNP vehicles and drivers must obtain for display a TNP Vehicle Registration Emblem with TNP Chauffeur License through their affiliated TNP company
- The TNP Ordinance is Chapter 9-115 of the Municipal Code of Chicago and went into effect September 2, 2014.
Public chauffeurs (taxi, livery, and ride-hail drivers) must accept passengers with service animals/dogs, as outlined in the Municipal Code of Chicago sections 9-104-130 and 9-115-180(m).
Report refusal of transportation service using the CHI 311 system (call 3-1-1, visit 311.chicago.gov, or download the CHI 311 mobile app).
For more information, visit the Mayor's Office of People with Disabilities Service Animals webpage or the American Disabilities Act Service Animals webpage.
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Starting January 6, 2020, the Ground Transportation Tax for all trips on Transportation Network Providers (Uber, Lyft or Via) will change as part of Chicago's first step to address Congestion. Click on the link to see new City of Chicago Congestion Pricing.
General Information on City of Chicago TNPs
- Dept. of Finance FAQS regarding TNP Driver Debt
- Transportation Network Providers License Fact Sheet
- Transportation Network Provider Trip Taxes & Fees Effective January 6, 2020
- Transportation Network Provider Datasets on Chicago’s Data Portal
- Know Before You Rideshare
- Know How to Identify a Transportation Networking Provider (TNP)
- Know Before You Use Your Car For Commercial Purposes
- TNP Debt Collection FAQs
- Approved Electronic Equipment
- Information for TNP (ride-hail) Driver Account Deactivation
Rules and Requirements
- Transportation Network Providers Rules Amended and Effective 2020Aug10
- Transportation Network Driver Training Curriculum Components
- Tips for Motorists
- TNP Vehicle Inspections Notice
- TNP Reporting Manual
- TNP Data Reporting Reminders
License Application
TNP Chauffeur (Driver) License and Vehicle Registration Portal
- TNP drivers must obtain a Chicago TNP Chauffeur License before operating in Chicago.
- TNP vehicles must be registered with the City of Chicago before operating in Chicago.
- The issued one page Emblem contains verification of a TNP chauffeur license and vehicle registration. The Emblem must be always displayed while the TNP chauffeur and vehicle are operating in the City of Chicago.
- TNP chauffeur license and vehicle registration emblems expire annually on June 30.
- Failure to register and display a current TNP chauffeur license and vehicle registration emblem may subject the owner or the driver to impoundment of the vehicle and/or fines.
Wheelchair Accessible TNP Vehicles
Airport Protocols
- Aviation (O'Hare and Midway) TNP Maps and Directives
- Midway TNP Staging Lot
- Notice of Mandated Suspension of TNP Re-match Capability at Chicago Airports
- TNP Protocol Directive from the City of Chicago Department of Aviation
- Landside Operations Alert Terminal 5 Ride Share Relocation
Traffic Flow Management and Public Safety Directives
- Clark St. Expanded Outdoor Dining Transportation Restrictions
- NASCAR Transportation Restrictions 2024 as of April 4, 2024
- 31st Street Beach Transportation Restrictions
- Bally's Temporary Casino Transportation Restrictions- Updated April 22, 2024
- McCormick Place TNP Map
- Navy Pier TNP Map
- North Ave Beach Transportation Restrictions
- Ogilvie Transportation Center Pick-Ups
- Soldier Field Transportation Restrictions Effective May 8, 2023
- TAO Transportation Restrictions 632 N Dearborn St.
- Uptown Entertainment District Transportation Restrictions
- Wrigley Field Transportation Maps 2024
Past Directives:
- 31st St Beach Transportation Restrictions for Saturday May 27, 2023
- 31st Street Beach Transportation Restrictions
- Bally's Temporary Casino Transportation Restrictions
- Chicago Air and Water Show Transportation Restrictions 2023
- Chicago Marathon Transportation Restrictions 2023
- Christkindlmarket Transportation Restrictions 2023
- Dyeing of the River and Parade Transportation Restrictions 2024
- Lincoln Park Transportation Restrictions Saturday, December 9, 2023
- Lollapalooza Transportation Restrictions
- Lollapalooza Transportation Restrictions UPDATED 2023
- Mustache Crawl Transportation Restrictions
- NASCAR Transportation Restrictions 2023
- Navy Pier Revised Transportation Restrictions for Thursday, July 13th, 2023
- New Year's Eve Transportation Restrictions Map 2023
- Northalsted Market Days TNP Restrictions 2023
- Pride Parade Transportation Restrictions 2023
- Riot Fest Event Transportation Restrictions
- Shamrock Shuffle Transportation Restrictions 2024
- Soldier Field Karol G Concert Pick-up Modification
- Sueños Fest Transportation Restrictions 2023
- The Twelve Bars of Christmas (TBOX) Transportation Restrictions 2023